Privacy Policy

Westminster Quick Appliance Repair respects your privacy and is committed to protecting the information you provide through this website. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit this website, submit a call request or service request form, call us, text us, email us, or otherwise communicate with us regarding appliance repair services. By accessing or using this website, or by contacting us for service-related purposes, you agree to the terms of this Privacy Policy.

This website is primarily informational and does not process purchases, online payments, or credit card transactions. Any information you provide through the website or by contacting us is used in connection with responding to inquiries, scheduling or coordinating service, communicating about service needs, improving operations, and related business purposes.

We may collect personal information that you voluntarily provide when you submit a request through the website, call us, text us, email us, or otherwise communicate with us. This information may include your name, phone number, email address, street address, city, ZIP code, appliance details, service request details, preferred appointment information, and any other information you choose to provide in connection with a request for service or an inquiry.

We may also collect non-personal information automatically when you visit the website. This may include browser type, device type, operating system, IP address, referring pages, pages viewed, dates and times of visits, general geographic information derived from IP address, and other technical or usage information. This information may be collected through cookies, web beacons, pixels, server logs, and similar technologies to help us understand website traffic, improve site functionality, measure performance, and enhance user experience.

Cookies and similar technologies may be used to remember user preferences, support website operation, analyze trends, gather demographic information, and improve website content and usability. You may be able to adjust your browser settings to refuse or limit cookies, but some parts of the website may not function properly if cookies are disabled. By continuing to use the website, you understand that non-personal browsing data may be collected through cookies, web beacons, or similar technologies for site improvement and user experience purposes.

Information collected through the website or through your communications with us may be used to respond to requests, contact you regarding your inquiry, schedule service, confirm appointments, coordinate service calls, provide updates, send reminders, request additional details, improve customer support, analyze website and operational performance, prevent misuse, enforce terms, comply with legal obligations, and otherwise operate and improve our business.

By placing a call, submitting a call request or service request form, sending a message, or otherwise contacting us, you expressly agree that we and our partners may contact you by phone, email, or text message for service-related purposes. These communications may include responses to inquiries, scheduling communications, appointment reminders, service coordination, follow-up messages, status updates, requests for additional information, and other communications reasonably related to your service request or our operations. Message and data rates may apply depending on your mobile carrier and plan.

If you no longer wish to receive text messages or certain communications from us, you may opt out by calling (720) 339-2284. Even if you opt out of certain non-essential communications, we may still contact you as necessary for ongoing service-related matters, recordkeeping, legal compliance, or other permitted purposes.

We may share your information with trusted partners, contractors, technicians, dispatch providers, communication providers, marketing or website service providers, analytics providers, hosting providers, and other third parties that support our operations or help us provide services. By contacting us or submitting information through the website, you acknowledge and agree that your information may be shared with our trusted partners for operational and service needs. We do not sell credit card information because this website does not collect or process credit card information.

We may also disclose information when we believe disclosure is necessary or appropriate to comply with applicable law, regulation, legal process, governmental request, court order, insurance requirements, fraud prevention needs, security purposes, protection of rights or property, investigation of potential violations, or in connection with a business transfer, merger, acquisition, reorganization, or sale of assets.

Information you submit by email or website form transmission may not always be completely secure during transmission. While we take reasonable measures designed to protect information in our possession from unauthorized access, use, alteration, or disclosure, no method of internet transmission or electronic storage is guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security, and you provide information at your own risk.

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including servicing inquiries, maintaining business and communication records, complying with legal obligations, resolving disputes, enforcing agreements, and improving operations. Retention periods may vary depending on the type of information and the nature of the request or interaction.

This website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy, security, content, or practices of any third-party sites or services. Any information you provide to third parties is governed by their own terms and privacy policies, not this Privacy Policy.

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If personal information from a child under 13 is believed to have been submitted through the website, a parent or guardian may call (720) 339-2284 to request review or deletion, subject to applicable law and operational requirements.

Depending on applicable U.S. state law, you may have certain rights regarding personal information, such as the right to request access to, correction of, or deletion of certain personal information, subject to exceptions and verification requirements. To make a request regarding your information, you may contact us by calling (720) 339-2284. We may take reasonable steps to verify your identity before responding to a request, and we may retain certain information as permitted or required by law.

By using this website or contacting us, you agree that any dispute, claim, or controversy relating in any way to the website, this Privacy Policy, your communications with us, or the services requested or provided shall first be addressed exclusively through direct good-faith negotiation. You agree to waive, to the fullest extent permitted by law, any right to sue, file suit, commence a court action, participate in a class action, or take any legal action beyond direct negotiation with respect to such disputes.

To the fullest extent permitted by applicable law, you further agree that any compensation, damages, recovery, or remedy arising from or relating to any claim, dispute, issue, or controversy concerning the website, this Privacy Policy, your use of the website, your communications with us, or the services requested or provided shall be strictly limited to a maximum of $100 in total, regardless of the theory of liability or number of claims asserted.

You also agree that, in the event of any dispute, claim, or controversy of any kind relating to the website, this Privacy Policy, your information, your communications with us, or the services, each party shall bear its own legal fees, attorney’s fees, costs, and expenses, regardless of the outcome, and no party shall be entitled to recover such fees, costs, or expenses from the other party.

Nothing in this Privacy Policy is intended to waive rights or limit liabilities to any extent not permitted under applicable law. If any provision of this Privacy Policy is found to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted, and the remaining provisions shall remain in full force and effect.

We may revise or update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Any updated version will apply upon posting to the website unless otherwise required by law. Your continued use of the website or continued communications with us after changes are posted constitutes your acceptance of the revised Privacy Policy.

By visiting this website, submitting a call request or service request form, calling us, texting us, emailing us, or otherwise communicating with us, you acknowledge that you have read, understood, and agreed to this Privacy Policy, including the collection and use of information as described, the sharing of information with trusted partners for operational and service needs, the use of cookies or web beacons to collect non-personal browsing data, your consent to receive service-related phone calls, emails, and text messages from us and our partners, the requirement that disputes be handled through direct negotiation only, the limitation of any recovery to $100 maximum, and the agreement that each party bears its own legal fees and expenses.